Money Saving Mom®

Earlier today, we posted a really hot Tree Hut sugar scrub deal. The deal was only up for a short while as we discovered that it wasn’t a legit site. We wanted to alert you to this and let you know what to do if you tried to get the deal.

What Happened

The deal we posted was on a site that looked identical to the real Tree Hut site and even had a believable URL, so it slipped past our usually very keen eyes. These types of sites that mirror a legit site are becoming more and more prevalent. We try our hardest to always do our due diligence to make sure what we post here is 100% legitimate, but this site didn’t have the usual red flags (weird URL, misspelled words on the home page, offers too good to be true, etc.) so we missed that it wasn’t legit.

The deal was only up for a short while before we realized something was off when a reader messaged to say their order wasn’t going through. Upon further investigation, we discovered it was not legit. We immediately deleted the post off of the blog and Facebook. We value your trust as our readers, so we wanted to be honest and upfront about what happened and let you know.

What You Should Do About It

If you gave your credit card info to the “Tree Hut” site today, please immediately call your bank and request to cancel your card and get a new one. We don’t know for sure what the scam site was doing and/or if they were stealing bank information, but to be on the safe side, that is what we suggest you do.

The majority of people who we heard from who tried to get the deal weren’t able to get their card to go through, but we still feel like it would be wise to cancel your card. If you have further information on what happened if you tried to order and/or if your card was charged or anything else weird happens, please let us know.

What We Are Doing About It

We are so sorry we messed up and didn’t catch that this wasn’t a legit site before posting. As always, we vigilantly research every deal we post and would never intentionally post anything that is not 100% legitimate. We talked as a team today about having even more in-depth processes in place to catch something like this in the future.

At the end of the day, we are only humans behind this screen and sometimes we mess up. Thank you for being here. Thank you for trusting us. And thank you for your grace!

This post is not meant to be alarmist, but rather to serve our readers well through complete honesty and transparency. We take our readers’ trust very seriously and sometimes unexpected events like this happen. We want you to always know you can trust us to post legitimate deals on trustworthy sites and we would never ever intentionally partner with a site that we didn’t fully trust. We have been posting Jane deals on our site for close to a decade, so this comes as a complete shock to us.

What is going on with Jane.com?

We got word today that Jane.com — a site that we have promoted and partnered with closely for years — has unexpectedly shut down without notice or warning.

They went dark on Friday without telling anybody — their affiliates, customers, employees, or marketplace sellers — what happened. As affiliates, we received a couple emails telling us that the Jane site was “down for maintenance” which seemed strange leading up to Black Friday week, but we didn’t think much of it.

Today (Monday), we got word from a reader and a seller on Jane that they had unexpectedly shut down.

When we reached out to Jane directly for transparency on what is going on, they would not give us any information at all and avoided our questions.

If you have any firsthand information or are a seller, please let us know as we’re trying to get to the bottom of things and confirm what’s going on.

How this affects you as our reader (and what to do)

If you have purchased any Jane deals through our site recently and haven’t received your orders yet, you will most likely NOT be receiving them.

From what little we know and have been able to research online, they have left thousands of orders unfulfilled with no intention of shipping them out. The sellers on Jane who provide their beautiful handmade items to be featured on the marketplace were left in the dark and are owed thousands and thousands of unpaid earnings for their sales.

Therefore, we recommend that you open a dispute with your bank/credit card company and report fraudulent charges so that you can get your money back.

They have been reported to the police and an investigation has been open. This is a developing story and very little is known, but you can read this article for more information.

We are so sorry to have to post this announcement, but we hope that you will continue to trust us to bring you the best legitimate deals every day! Thank you for being here!

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