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Why I May Have Changed My Mind About Stitch Fix

(Note: The links in this post are affiliate links, and we will be compensated when you make a purchase by clicking through our links. Read our disclosure policy here.)

Wondering if Stitch Fix is for you? This completely honest review of Stitch Fix is honest and refreshing -- and you'll even find out why this blogger changed her mind about it after giving it a second chance!

Stitch Fix is an online clothing shop designed to provide personal styling services for women at an affordable cost. It was specifically created for women who need to wear nicer clothes for events/work but who don’t want to spend hours and hours combing through clothing stores to put together outfits.

At the end of September, I did an in-depth review of Stitch Fix. It was a very honest review sharing why the service hadn’t worked well for me and why I’d sent all of the clothes back.

I had told you that I was going to try the service again because I had a little bit of referral credit to use and because multiple people had told me that the stylists got better at choosing clothing for you if you gave really honest feedback.

So I wanted to tell you about my recent box of clothes from Stitch Fix and why I may have changed my mind about Stitch Fix. But first, if you’re new here, here’s a refresher on how Stitch Fix works.

How Stitch Fix Works

1. Sign up for a Stitch Fix account.

2. Fill out your style profile. You’ll give very specific details on sizes you wear, styles you like, colors you like, types of clothes you like, and what types of clothing you are specifically looking for (more casual, all business, a mix of both, etc.) You can be very detailed in your descriptions and even share a Pinterest board with them to give Stitch Fix some ideas of your tastes in clothing.

3. Go to checkout and pay a $20 styling fee (this is reimbursed if you choose to keep any of the clothes).

4. One of the Stitch Fix stylists will take your style profile, sizes, and preferences and put together a box of clothing based upon what they think you’ll like and what they think will work well for you.

5. They’ll send you this box in the mail. You’ll have a few days to go through the box, try on the clothes, and then choose to keep any that you liked and ship back any that didn’t work (they provide a postage-paid envelope for you to use).

Why I May Have Changed My Mind About Stitch Fix

And here’s what was in my recent box from Stitch Fix:

Izzie Striped Fit & Flare Dress ($64) — I instantly adored this dress when I saw it, but the waistline was too high on me and I thought the dress itself hit me at a bad spot. All in all, it wasn’t figure flattering on me at all. Verdict: Sent back.

Why I May Have Changed My Mind About Stitch Fix

Benson 3/4 Ruched Sleeve Blazer ($78) —I thought the material this blazer was made out of was perfect for traveling (it was more of a knit material than a typical stiff blazer material) and wanted to love it so much, but it was too long for my short frame and therefore the last 1-2 inches of it looked weird/too long on me. Verdict: Sent back.

Why I May Have Changed My Mind About Stitch Fix

Moni Abstract Chevron Stud Detail Blouse ($58) — I loved everything about this blouse, except the price was a little too high for me and I didn’t like the color at all. If it were teal, I would have kept it because of how well it fit me. Verdict: Sent back.

Why I May Have Changed My Mind About Stitch Fix

Jaclynn 3/4 Sleeve Button-Up Cardigan ($38) — I really liked this cardigan, but it had a snag in it when I pulled it out of the box and I thought the price was too high for a very simple cardigan. Verdict: Sent back.

Why I May Have Changed My Mind About Stitch Fix

At this point, you might be wondering why I said I may have changed my mind about Stitch Fix. Well, it all changed when I pulled out these Jimmy Ankle Length Skinny Jean ($88).

I LOVED these jeans!!! It’s so hard to fit jeans that fit my short frame well. These were PERFECT and I’m so excited that they fit me so well!

Honestly, I wanted to buy multiple pairs of these exact same jeans because they were exactly everything I want in a pair of jeans. I needed to buy one more pair of jeans for this Fall/Winter and I found that when I went shopping, I was comparing every pair of jeans I tried on to these. They have now become my new standard in jeans. 🙂

$88 is a LOT to pay for a pair of jeans. In fact, it’s quite a bit more than I’ve ever paid for jeans. However, I realized that I will probably wear these jeans hundreds of times over the next few years. In that case (and because I only have a few pairs of jeans), I decided it was worth it for me — especially to get a style and fit I love.

Here are my overall thoughts on this recent Stitch Fix experience:

  • I had a lot of fun filling out my style profile. It really helped me to think through what I love and what I don’t love. Since I’m not a fashionista, this isn’t something I’ve spent much time considering. So I thought that was a very valuable exercise.
  • I also loved the anticipation of getting a box in the mail that you didn’t know what would be in it. It’s fairly rare that I get to open and go through a mystery box, so looking forward to the box made the experience more fun!
  • Since I don’t enjoy shopping, it was really fun to get a box of clothes in the mail — SO much easier than going shopping! Plus, I loved being able to try them on my own bathroom and try them on with items already in my closet to help me decide whether I should keep or send each item back.
  • I love the styling cards they gave you with each of the items to give you ideas of how to accessories a piece/what to wear it with. These are great especially for someone like me who has no idea how to put outfits together.
  • I loved that this box had a few items I never would have pulled off a rack myself. And it inspired me to look for similar items — such as the knit blazer — when I’m clothing shopping next time.
  • I was so happy that the stylist seemed to take my honest feedback from my last fix to heart and do a MUCH better job of picking out items that were things I’d love this time.
  • The prices at Stitch Fix are going to be much more than you’re going to find at the thrift store or on the sales rack. This service is designed specifically for women aren’t on a extremely tight budget who want to dress fashionably without spending a lot of time shopping. For busy working women, it could be a lifesaver. However, I think you need to be somewhat adventurous for it to work well for you.

Overall, I was so much happier with this fix and so thankful that I tried again — especially because I would have missed out on a fantastic pair of jeans, otherwise. I still have a little more credit left and I earned a little bit more after my last post (I guess a few of you are so adventurous that you decided to try it out — despite my very negative review!), so I’m going to try another fix. I’m hopeful that maybe it will be even better than this last one. We’ll see.

Have you tried Stitch Fix before? If so, I’d love to hear what you thought of it.

(Note: The links in this post are affiliate links, and we will be compensated when you make a purchase by clicking through our links. Read our disclosure policy here.)

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204 Comments

  • Robin says:

    Received one SF so far and loved it. Have worn everything in the box multiple times. Looking forward to next SF. I live in an area where shopping is very limited – takes an hour or more to get to real shopping. Don’t like random shopping online feels like a lot of time is wasted. I enjoy the surprise I get opening the box – the items I received in my first fix are things I would not have even noticed on my own.

  • Robin W says:

    I have tried Stitch Fix 4 times. I think I am done. I have purchased items – jeans that fit great, but overpriced, a fringed cardigan that I love but was overpriced. Frankly those are the only 2 things that come to mind. Nothing was under $58. I do think they add at least one item that they know does not meet your profile making it difficult for you to get the discount.
    However, it is the most recent experience that has caused me to end this service.
    In each Stitch Fix shipment you get 5 items. This last time I got 6. One item was not on the invoice. It fit, I like it and I let them know. Now I’m not looking for accolades for ‘doing the right thing’ but their response was quite under appreciative. Basically it was – ok we added it to your invoice. There was no – wow thanks for letting us know. Or hey we will discount that item for you if you keep it. Or even here’s how this will work for the discount now that you have 6 pieces.
    So I think I am done.

    • Karina says:

      I had a similar experience. Got a pair of slacks that I loved. Washed them 1 time and they were pilly I emailed the company and nothing. I paid $88 for slacks I wore 1 time. They didn’t care. I canceled and explained why and still nothing. They don’t care. 😕

  • Mary Scholz says:

    I have tried 4 boxes. Of the 20 items, I have kept 6. If the size had been right, I would have kept more. I just won’t pay $88 for pants that are 4 inches too long. But after box 4, I am done. I wanted help to style a look, pieces that would go together to make an outfit but I just got 5 solid color items. Green shoes, White pants, Pink top (even through pink is one of 2 colors I said no to), bright blue sweater blazer and a Baby blue blouse. I had specifically asked for spring clothing, or a funky statement piece necklace. This felt computer generated and just an off load of excess inventory. I really tried to like the service but this is too much money for clothes I can find for myself.

    • Jane says:

      I’ve received four fixes so far, and kept five out of 20 items. Two boxes got sent back in entirety. They’re not listening. I told them I had heavy arms (which I am working on diligently at the gym) and this month they sent me a very bare camisole top and a sleazy-fabric, see-through T-shirt with tiny cap sleeves. I specified silver toned jewelry only, and they sent me gold earrings. I’m willing to give them one more chance, and that’s it. I’m 59, and they’re choosing pieces better suited to the 20-something young ladies in my office. I don’t like shopping, but this is not proving to be worth it.

  • Eliza says:

    I’ve gotten 3 boxes so far. First one I was unsure…I only kept two items (one was a pair of jeans that were amazing…I guess like other people, they got my height right…I’ve only gotten petite for jeans and skirts 😉 ). Next two boxes, I’ve kept everything…they changed the colors to work better with me, I got a different shade of the awesome jeans…I’m really happy. PLUS, I hate shopping and I don’t mind the prices. Overall, completely happy!

  • Java_Julie says:

    I’ve had two fixes and have kept all items from both. I have been very pleased with the style choices and my last pair of jeans fit like a glove for my petite frame. I’m also considered on their plus size end, so finding stylish clothes that flatter me is amazing! I do take time to leave detailed feedback and I think having a Pinterest board called ‘Stitch Fix Inspiration’ has helped the stylist know my taste from the get-go. I keep it updated as well. I’m excitedly awaiting my third fix!

  • Jamie K says:

    Found you via Pinterest! I received the Jimmy jeans in my most recent fix as well and loved them! Sounds like they’re pretty versatile because I’m tall and they fit perfectly. I asked for the same jeans in a different wash or at least something by the same brand in my next fix.

  • Cheryl says:

    I too was concerned after my first fix was a flop. I have been receiving fixes for nearly 18 months and I’ll have to say that some fixes are better than others and some stylists are better than others. The prices are high, but if you are looking for unique eclectic pieces to spice up a dull wardrobe, I find it to be fantastic. I also found two pair of pants that fit me perfectly. I have very short legs and very wide hips, very hard to fit. The tops are often hit or miss and too expensive, but if you are looking for quality, this is the place to shop. I also love the excitement of opening a mystery box. I finally got a fix last month where I bought the whole thing. It was my best box yet. You have to stick with it a while for it to work. Also, make a pinterest board specifically for stitch fix. It really helps.

  • Louise says:

    I hated my experience with Stitch Fix so much that I advised my friend who was considering signing up not to do it. Which honestly is unfortunate. I wish I had a better experience. They say on the site that they have exclusive designs, but everything I received was off the clearance rack and department store brands. I could see where the clearance sticker was peeled off some of the tags. I tried them again and requested that I receive better quality fabrics and items. The items sent were actual under my max budget so it was not cost that was constraining them.

    Both boxes they sent items that I specifically stated I did not ever want to receive, and the 2nd box, after my very detailed feedback was worse than the first. I gave even more feedback, and opted to get a third box hoping it wasn’t a strikeout, and they never sent it. So I guess it was a third strike.

    My friend and I now plan to do it for each other, which will probably be a lot more fun and a lot less frustrating.

    • Della says:

      I just got my second fix and was not thrilled at all with it but decided to keep it because I liked the pants, 3 things were just ok and one shirt was way too big, my produce specifically says fitted shirt and not only was it too big but not fitted either. I also opted out of accessories and one piece was a necklace. To preserve the discount, and not complicate things too bad, I only sent back the ugly shirt that was the wrong size and requested that they send a different shirt as substitute as I did not like the color, quality, and size was way off.

      Their response was:

      I hope you’re having a great weekend! Your stylist passed along your request for substitute items, so I wanted to reach out personally.

      At this time, we don’t offer exchanges for a completely different style. Unfortunately we didn’t have the Sam Hi-Lo Short Sleeve Tee available in another color.

      I’d made a note to avoid printed maxi skirts and light grey items moving forward. Are there any other notes you’d like me to pass on to your stylist?

      BTW grey is my favorite color. Because I didn’t like this cheap heather, over priced, speckle printed shirt, they no longer have me liking grey and I lose the discount because they are t willing to accommodate a exchange for a different style.

      Not worth the hassle. This is supposed to be a convenience, not an inconvenience!

    • Mimi says:

      I just sent back my entire first fix. I was pretty specific (I thought) about what I did and did not like when I signed up.

      The clothes they sent were all dowdy and frumpy. I am 59 but geez, I’m no grandma! All were chunky acrylic knits that overwhelmed my 5’2″ frame. Plus, all of it looked like it could have easily come from Walmart. They sent sueded leggings that were way too long, a HUGE infinity acrylic scarf that covered the entire top of my body with just my head peeking out, a HUGE knee-length hooded chunky acrylic sweater, an ENORMOUS cowl-neck sweater, also very chunky knit, and a thin pullover sweater that had long slits up both sides. It looked terrible on me. All were size small.

      I guess I’m too picky to pay that kind of money for those types of clothes. I did not have a low price range, by the way. Not going to order again.

  • Gina says:

    I have a co-worker who loves StitchFix. She always ends up keeping the entire box! So I thought what the heck, it’s $20…and I will surely buy at least one thing. I, like you, fell in love with a pair of $80 jeans. Loved them. I wear them all weekend long because they are so comfy. I would never even try on $80 jeans normally so I feel like it pushed me to try something new…not just always going for the cheapest thing. I never would have found these great jeans on my own. There was a blouse I really really liked but it had beading that was super itchy so I returned it. I have a new box coming in a week and I am so excited! I may not like anything but honestly this falls into the “entertainment” category. My daughter and I went to a movie and with popcorn and everything it was $50! I can spend $20 on getting clothes in the mail for fun 🙂

  • Michelle L says:

    I just received my first SF. I really liked the style of every item in the box. However, some were priced higher than they appeared to be worth. The shoes ran really small for the size stated and one item was missing a button. I kept a pair of blue crop pants that I really like. They fit so perfectly though that I am worried if they shrink even the tiniest bit in the was they won’t fit…we shall see. I kept a coral colored spring top that is very soft and silky, which is perfect for summer. I will try again and see if it improves.

  • Amy says:

    I wasn’t crazy about my first box, but I’ve given honest feedback and I’m waiting for my second box. Here are the pros and cons with my first box:
    Pro: They sent a little black blazer that looks fantastic on me. I never would have tried this if I saw it hanging on the rack in the store, which was exactly my goal in trying SF.
    Cons: Three of the five pieces I received are see through. There were two cute blouses, and a dress, but both blouses and the top of the dress were so sheer that I would have needed a cami, which I dislike wearing, and they did not provide. Also, on the question in my profile where it asked what petite pieces I wanted to receive, I did not check the box for dresses. Petite dresses never hit me at the right place in the waist, but instead somewhere along my ribs. But they sent me a petite dress anyway. Grrrr… I also indicated “management” as my career, and they sent a tiny pair of stretch pants that fit like tights. I don’t know who in management could wear them to work.

    Overall it was a fun experience, but I’ll base my final verdict on my “second chance” box that’s coming later this month.

  • Laura says:

    I typically pay about $180-$200 for jeans. I try to get them on sale. I often buy them right after Christmas. Great jeans should be the one item that you don’t skimp on. A great pair of jeans makes you look and FEEL great. Buy cheap tops and sweaters and invest your $$ on great jeans. Try on a pair of $200 jeans and you’ll understand.

    • Gail DiBernardo says:

      Laura,
      I totally, totally agree. I feel that way about everything. I happen to be very into Louis Vuitton (the Monogram is my favorite) and I have a lot more than your average person, a co-worker once commented to me, “another bag? you spend so much money, why not buy a knock off ”
      I told her politely, I pay for what I get, I have had some of my bags for 15 years. Quality… it’s about quality

  • Delaina says:

    Although I have those same skinny jeans, they kept sending skinny jeans every month. Ugh. And no matter how many times I told them that #1 do not send anything sleeveless, they did – numerous times, #2 I live in Florida, stop sending sweaters – and they still did, and #3 nothing yellow because I’m a redhead – and they still sent yellow, more than three times. I might go back because friends love it but meh…we’ll see.

  • Paige says:

    I had four fixes, one time per month starting in April 2016. The first fix was so-so as there wasn’t much variety (3 of the items were tanks). The second fix was the best, even though I only kept 3 items. The third fix was terrible and I sent everything back. I decided to give Stitch Fix one more go and again, wasn’t impressed – one of the items was defective. Despite what I’ve read around the web, my fixes never got better. Many of my fixes had little variety, often containing four tops (of 5 total items). I never received jewelry or any of the other cute accessories that Stitch Fix seems to be known for. Many of the items are waaaay overpriced for what they are.

    To put the icing on the cake, tonight, I was opening my mail and got a mailer from Stitch Fix asking me to join. Obviously, I’m not a valued client if they can’t bother to notice that I am joined having already received 4 fixes. Now I’m just annoyed because this company claims to have superior “client” service.

  • Dee says:

    I am a busy working mom with teenage boys….. I don’t really love the shopping experience and don’t have the time. I have received 5 Fixes, one per month over the past 5 months and I have kept everything in the most recent 3 fixes. I absolutely LOVE Stitch Fix! I have paid more for jeans at Buckle that weren’t as comfortable as the ones from Stitch Fix, I feel my stylist listens to my notes and looks at my pins on Pinterest and really does a good job of getting colors right and styles right, plus she sends me items that I would not pick for myself off the rack but that look great on me. I get to wear things that are unique, and after the 25% discount from keeping all the items, the cost isn’t more than what I would spend at the mall. I’m a VERY HAPPY customer!!

  • Shannon says:

    I have really loved Stitch Fix! I LOVE that someone is picking out pieces specifically with me in mind! I love the surprise/anticipation, I love that she sends things I wouldn’t normally even give a second thought, I love the convenience. I live in a very very rural area 75 miles from Jackson Hole (where shopping is outrageously spendy) & 3 hours from a shopping mall. So this is fantastic.

  • Debra says:

    I have received two fixes so far and I’m loving it! The first time I would’ve kept all 5 items but the bust was a little too tight in a dress (story of my life). The second one I loved all 5 but wasn’t enamouted with a larger fitting halter type tank and instead of paying for 4 it was cheaper to keep them all- so I gave the shirt in question to my mother. The jeans were superb but the dresses and tops I’m absolutely loving! I am an English teacher so I filled every comment box on the style profile and write a lot of comments down each time for feedback and I’ve been lucky. I also created a Pinterest board. So far- it’s been great! And- when I had an issue with shipping I received 3 emails from them before I even read them as they were totally on top of the situation. It seems to me that this company is heading in the right direction.

  • Q says:

    I received my first box and everything was way too pricey, too frumpy, and too large, so I decided not to continue with SF. A few months later, my friends were liking their fixes and keeping some of the items. I thought I’d give it another shot. I received the 1st box, there was a cute maxi dress that I decided to keep, but then later regretted because it was very pricey and I haven’t found anywhere to wear it yet. The 2nd box came with a halter top and a pair of shoes that I would never wear (both of which I requested not to be a part of my fixes). One top was cute. It was similar to something you could get a Forever 21 but it was about $30 more that F21. I sent everything back and explained to my stylist about the halter and shoes. I just received my 3rd box. My stylist really listened to my thoughts and found some pieces from my Pinterest, but after seeing the items, I just can’t justify paying $60 for a shirt or $30 for a scarf. I had my settings on cheaper the better too. I guess you are paying for the convenience, but it’s too rich for my blood.

  • Heidi S says:

    I like the idea of Stitch Fix, but they need a Goodwill version for people like me! I couldn’t afford any of those prices! It looks like a lot of the clothes are super cute though!

    • bethany says:

      I am thinking about doing this;) check out my insta (just.thrift.it). I am working on a business plan to have a stitch fix for thrifted items. I thrift several times a week and always find adorable clothes. Would you like to be a test run for this idea for me?

      • Meri Kay Hendricks says:

        I would love to try also

        Would you also be doing the stylist idea

        Thanks
        MK

      • Christina says:

        Love this idea. Think it would be a hit.

      • Linda Grau says:

        Great idea! I am in!

      • Tanya says:

        Yes! I haven’t gotten my first box yet, but I don’t think I’m going to like it. I live in an area that has used very high end clothes (no Banana republic ir J Crew [yawn]), so I am really , really spoiled.once
        You go over to the expensive side you can’t go back to the mall. Also, a lot of the clothes I buy are not designer names but from companies in Eurpose I’ve never heard of (and often are hard to find on a google search). I do NOT want to wear what everyone else in America bought at the mall. I like to take chances and I’m small. I often just wait for the item I’ve been converting to go on sale/clearance and it doesn’t or it sells out, then it wasn’t meant to be. I’d rather wear the same clothes again and again that I love than get
        New stuff that is so-so, and wear it Judy because it’s new.

      • Suzi Gresham says:

        Yes I would!!

      • Dawn says:

        Yes, I love all the unique treasures I find when I have time to thrift shop. When I lived in Overland Park, Ks we had the best quality thrift stores and I’d always find wonderful, high quality items that nobody else duplicated at the hospital where I worked as a social worker. However, now I live in San Antonio, Tx and I have no idea which thrift stores to invest my time in because areas are either too froo froo to have thrift stores, or there are bars on the windows and doors…not much in between.

        • Shawlyn Dungan says:

          What were your favorite thrift shops in Overland Park? We are stationed in Fort Leavenworth right now and I will be traveling to that area for Dr’s appt a couple of times a week. Would love to find other things to do while in the area. Thanks!!

      • Dee says:

        This would be fantastic! Sign me up! Englisheduc@gmail.com

      • Lorraine Morgan says:

        Yes, would love to try it too:)

    • Dana Nguyen says:

      I would love this too with cheaper or thrifted pieces! What a great idea. I would love to test it for you!

  • Jackie says:

    Stitch Fix and other companies like it seem to work for some people. Honestly it was the declining quality of even pricier clothes that sent me back to my sewing machine after 30 years of ready to wear. Now the only thing I buy are jeans. Everything else either I make or have my tailor make. Funny thing is that I spend less on clothes now because I have fewer things but I love it all and it fits me perfectly

  • S Griffin says:

    I agree with your comments regarding price, 1st box experience, willingness can of designer to listen to feedback and her ability to come back with something better. Items are pricey but they are w ell made. I choose items based on fit, can they extend my wardrobe, are they up-to-date but not trendy, and will they get me out of my comfort zone of wearing the same old kakhi pants and blue blazer. Out of three boxes so far SF has been 35% successful.

  • Teri says:

    I have been doing stitch fix for while and I have had a great experience. I have sent things back because of quality but overtime this has improved. I think there is another thing to consider here, and that is the amount of $ allotted for each box (or item). For special events, I have increased the amount of $ and the quality and items I got are amazing. Can’t do this every time, but it is worth doing it for special events or specific items once in awhile. What I like about stitch fix is they send me items I can’t find in stores, or would never try on my own – but are still my style. Before my first box came, I indicated my body shape and what styles work and what do not. I think helped greatly in not receiving items that just were not right for me. Next, prior to every shipment I update my pinterest page with items I need or want. Sometimes, I am specific with what I want in my notes and sometimes I let her choose, but I always update the pinterest fashion before a shipment. I have had a great experience with them overall. Finally, I have to say it may come down to the stylist and the luck of the draw. I also have a friend who signed up and it took about 4 shipments to start getting the items she liked. Hopefully, this is helpful to some out there.

  • Christina says:

    I just got my first order and I was highly disappointed. I did like a pair of black jeans and a top they sent, which was flattering on my body style. I’m very curvy and a lot of the clothes they sent, they didn’t really take my sizing and feedback about my large bra size into consideration. They don’t even have my bra size 🙁 I was disappointed that it wasn’t really an ensemble and was more of a mix and match bunch of clothing. I also felt like the fabrics were pretty cheap for the prices of the clothes. I’m not familiar with Hawthorne 41, but wasn’t really impressed. Overall, my first experience was pretty disappointing. Most of the clothes didn’t even fit 🙁 I was soooo looking forward to this experience. I might consider giving it another try because I was very honest with my feedback. I selected that the main reason I was unhappy was because sizes didn’t fit and the site drove me to update my sizing. When I double checked it, the sizing is actually quite accurate for me. So I feel like it was just ignored by the stylist. Major bummer.

  • Jane Keevy says:

    Hi. I read this post a week or so ago and scheduled my first stitch fix that arrived today. I like the service, but I only decided to keep one item. One thing that is confusing to me is the $20 fee. If I get a box and decide to keep nothing and send it all back, do I lose that $20? Or would I just not be charged the $20 the next time my box comes? Thanks!

  • Carol Ann says:

    I received my first SF box this weekend. I love everything in it and am keeping it all. The jeans were perfect – I’m 5’10” and can’t always wear skinny jeans. These were just a little higher than those in the store, so they worked perfectly. The items my stylist chose for me were items I wouldn’t have picked for myself – I feel that she really listened to my requests. I can’t wait til my next box. Also, the items were of good quality and while the jeans were $88.00, the other items were moderately priced. If jeans fit me properly, I’ll gladly pay $88.

  • Robin says:

    I have received about 5 fixes in the past year. I have kept 2 pairs of jeans, 4 shirts and one sweater. I ended up donating one of the shirts I kept and debated on donating another one. Out of every thing I have kept the only item I wear consistently is the turtleneck sweater. One pair of jeans are very cute but I should have gotten a smaller size because the longer you wear them the bigger they get. My most recent fix had 2 things I liked but didn’t keep anything in the box. I felt that overall it didn’t capture my style. I believe I am done with Stitch Fix.

  • SG says:

    I have had two shipments from Stitch Fix and they still cannot get my style right. First, I am short and thin but I have legs and arms that would rival any monkey. I have never worn a petite size for this reason. In both shipments were petite sizes. I did try a shirt that was short sleeved and very cute to find it far too large for me.

    I am sure this service is good for some people but they just could not get it right with me even with me telling them in no uncertain terms I was not a petite. I will never use this service again.

  • Saida Clemons says:

    I’ve only received one SF box so far and my experience was quite like yours with your first box. I liked the pants but they were too short for my long legs, and I specifically requested long length pants in my style profile. There was a simple shirt that I liked, but it was way to expensive for something so simple. I did end up keeping a cute pair of shoes that weren’t too pricey and a cute cardigan that wasn’t too pricey but sent everything else back. I gave a lot of input and added a ton of stuff to my Pinterest board so I’m super excited about my second box coming at the end of this month!

  • Debbie says:

    I’ve tried Stitch Fix 2 times and kept only a scarf, nevertheless I love the service. I’ve read many of the comments here and can’t help but feel that many people may have unrealistic expectations. My first box was off the mark, but I’ve been really detailed about my preferences, set up a pinterest board, and given lots of feedback to my stylist. My second box was amazingly spot on in color and style, just slight misses on fit. I can live with that.
    I also don’t expect to like everything and will hold out for the really great pieces. And ladies, I have to say if the only thing wrong with a pair of pants is that they’re too long- hem them! It’s not a one size fits all world.

    • Jennifer says:

      I haven’t tried the service, but I don’t think these women are being unreasonable when they have objections to being sent specific items or colors they said they do not want. I understand trying new things, but if I’m paying for someone to style me and I say I don’t want a certain color or sleeve length, I feel a major part of that person’s job is to listen to me.

      • Debbie says:

        Since my last comment I’ve changed my mind about the service. I received 3 more fixes, all of them a bust. Like Jennifer said, I was sent things that had features or in colts I didn’t want, or weren’t seasonally appropriate. I also feel the stylists have had no real training on how to style a particular body type. It’s as if they throw things at you and hope something sticks.
        Quite a change from my original comment, I know!

        • Kylie says:

          I have to say that when I let my stylist know how hot it was going to be here this summer (after sending me a jacket in May), she tailored the clothing to my specs for tanks, dresses, and shorts.

  • Ellie G says:

    I’ve received two fixes. The first one I specifically asked for washable clothing. I have neither the time nor money for dry cleaning. One of the tops they sent me and that I kept was washed in cold water and hang dried. It was tight the next time I wore it. I asked for no accessories as I have so many and they sent me a scarf. I kept a pair of black pants and the top. The rest was returned. My last fix was terrible. I said no sleeveless and got sleeveless. I said no dusty pastels and I got a dusty pastel. I said modest and I got see through. I did get one pair of pants that I love and I kept those. I set up an inspiration board on Pinterest and requested another fix at the end of this month. We shall see if they pay attention this time around. If not, I think it will be my last.

  • Jennifer says:

    I tried Stich Fix when they sent me a invitation that waived the $20 fee, and I do really love it. I wear a plus size and it can be hard to find pieces that are good quality, stylish, and that fit well. When I opened my first box, I was unsure about the fix, but having the clothes in my house allowed me to try on the pieces more than once and realize that they were a great extension of my wardrobe, and were in fact flattering on me.

    If you keep all five pieces the discount makes the clothing very reasonable. I exchanged the size on one of the tops and customer service was great. I talked my husband into trying this too and his first box is a great success. This saves a ton of time that I don’t want to spend trying on clothes in a shop, and really increased the quality and versatility of our wardrobes.

    Be really specific about what you want, and really honest about your budget. I imagine some stylists are better than others, but I believe you can request one that you have had success with. Hopefully the next box will be just as fun!

  • Debbie says:

    Got my first Stitch fix around a year ago. The clothes are a bit pricey but I’m totally loving it. I love the mystery box on the porch, love the cards that help me style an outfit. The service has gotten better and better as I’ve given more feedback as to what I like and what works for me. I’m only 5’1 and I’m an older woman and I despise shopping. I’m not good at it. They’ve done a great job of making me a bit more stylish and dragging me out of my comfort zone. Don’t mind paying a little more for that! The clothes I’ve purchased have generally been worn over and over so worth the money. I just wonder how they manage to find pants that fit me so well when I can’t do that for myself!

  • Kathy says:

    After reading mixed reviews I decided I had to try Stitch Fix for myself. If I hated it I’d only be out $20. So, I followed all the suggestions on how to get a good fix adding detailed notes and linking a Stitch Fix inspiration page. I had fun adding to my page. When I got my first box a few weeks ago, I was really excited. The first thing I pulled out was a cute pair of Tom’s suede boots. Aft first I didn’t think they would work…I thought they would aggravate the bunion on my left foot, so I planned to return them. Then I pulled out a pair of jeans that looked way too small. But no, they were stretch, boot cut like I specified and fit me like a glove. Very flattering. Like others, I typically try on several pairs of jeans before I find a fit I like. Having a stranger get it right the first time felt like some kind of voo doo.Yes, more than I would normally spend, but I’ll wear them for years. Also, I understood going in that I wasn’t going to be paying clearance prices. Next was a green top that was very similar to one I’d pinned. At first I was going to send it back because the fit was a little boxier than I usually like. They sent me a necklace that was a little bold for me, So I was going to return that, too. Last was a dress…beautiful, style, color, fit, great quality and absolutely my style. A dress I could wear to work or the company Christmas party. In the end, I decided the boots were comfortable after all, so since it was cheaper to keep it all than to send back the blouse and the necklace, I did. I showed the items to a few friends and they convinced me to wear the blouse with the jeans and boots, as suggested by the stylist, and it worked! I even wore the necklace with another oufit and got compliments. I just don’t know how to wear jewelry and was hesitant, but I did indicate in my profile that I was willing to try. Trusting my stylists picks worked and I’m hooked. Now I love everything. Although, I decided to go with every two months now because I can’t afford to keep everything every single month.

  • Melissa says:

    I decided to try stitch fix because I’ve been in the Army for 12 years and didn’t have an idea on how to dress professionally. SF helped me with that.

    My first fix I kept a sweater and I love it. It’s a dark teal which is a good color for winter.

    The 2nd fix was for spring and I kept 2 tops and a denim jacket. The tops look cute with clothes that I already have, and I can wear them in the classroom, to church, or wherever. My next fix is due to come out this week, and I’m looking forward to it. I don’t own a pair of shorts and I’m curious to see what they pick.

    I will continue to do it simply because it expands my wardrobe, gives me a mix of casual clothes that I can wear to lunch with a friend, to church and school.

  • Kaye B says:

    I LOVE Stitch Fix!! My first one I kept 3, second I sent everything back, the third I kept three and ever since I’ve kept everything. You need to be super specific, update style profile, pin Stitch Fix items on Pinterest. ..ask for the same stylist.

    I despise shopping, at the mall online. My Stitch affix things fit and for me the price is worth it.

  • Elizabeth says:

    I was extremely disappointed with their service. I’ve tried it multiple times always taking the blame that perhaps I wasn’t specific enough in my criteria, but my last fix was the last straw. I specifically wrote to provide only black, grey, and white colors. No pants and shirts I can wear to work in a formal environment. I received hot pink pants, t-shirts for summer and simple tank tops all in really really bright colors. The clothes are always of poor quality and for the price they charge they do not last through regular washes. I am officially done.

  • i GOT TWO BOXES SO FAR. Box one: I kept the shoes. The clothes were okay but not in line with what I was looking for. I asked for dress work clothes not casual clothes and I provided a interest board with over 100 pins. I also stated that I have tattoos on my back that I need to keep covered, aaaand I am moving to Florida so no heavy fabrics. It is June when I get my first box and there was a beach dress, a lovely blouse that was mostly transparent (not suitable for the office), a pair of suede shoes (not suitable for Florida weather or weather here), a cute woven fall skirt not suitable for Florida at all and if I kept I can’t wear until the fall, and I have a nearly identical skirt I paid $35 for and they were charging double for it, and a dress that looked horrid. Because I paid the $20 fee I purchased the shoes, which were $110 plus tax. I never pay that much for out of season shoes. I went online and was VERY specific about what I like, how it should be fitted, tailored business dressy clothes and I tell them no more shoes. I get box 2. A stretch jacket, a stretch skirt, a 2 shirts (not blouses but shirts) and a dress. Loved the dress but it was the same dress they have in NY & CO right now but Stitch Fix is charging 3x the price. OK thats the fee for laziness I get it. I was going to try to keep the whole box because even though I wasn’t keen on the styles the fabrics felt amazing. I wore shirt one and two and decided I couldn’t do it so I stuffed them all back in the bag and sent back. verdict is out as to what they will do. take them back or charge me. and probably charge me for the return postage. I should have never signed up for this program as I feel for ME it was a real waste of money. After now looking at the reviews and photos of the outfits they send out I see they are not business type clothes they are really at best VERY causal mostly weekend wear if you ask me. That is what I get for being lazy. Oh and did I mention the shoes rub against my heel and are very uncomfortable? If I purchased them in the store I would have the option to return them but I din’t so I don’t

    • Stacy Thomas says:

      In my experience, they are very good about returns and exchanges. Doesn’t hurt to ask customer service!!

  • Jen says:

    Before I signed up the ad online stated that pieces were typically under $50. I get my first box and the only thing that was under $50 was a necklace. I stated the price range I was looking for in my profile and got nothing that was in line with that. $90 for a pair of pants is not something that I would ever spend. Maybe that is what some people would find reasonable, but if you are like me and do not, this is not the program for you.The stylist really did not listen to the things I requested. Very disappointed and did not want to lose out on my $20 styling fee. Would not recommend at all.

  • Alex says:

    I have a really hard time finding clothes that look good on me when I shop. I’m generally happy with my unclothed body, so it’s not like this is a psychological problem on my part, I just have some awkward dimensions that make choosing flattering clothing pieces hard for me.
    Stitch Fix didn’t really help with that. Everything they sent me was pretty in the abstract, but mostly looked bad on me. Seriously, I Iooked like an ape in two of the dresses, with long arms and short legs. I did have some better feedback from my friends on one dress, which I kept so as not to waste the S&H fee, but overall, this was a really disappointing experience. I don’t like the advice of making a Pinterest board either … that would be absolutely no help at all for what I was hoping for, which was clothes that would flatter my body instead of just being randomly pretty on a hanger or someone else.
    It was fun to try, once, but never again.

  • Robert says:

    Well i knew nothing about stitch fix until i saw the financial news giving notice of an ipo coming. This is an awesome concept and they chose a customer with disposiable income to service.

    Any issues i have read appear to be completly fixable. I like the management and founder. This company will iron out pricing and stying issues as they advance.

    The value of time to active career minded women is sure to be a great hit in the market.

    I would like to see this ecommerce model broaden internationally. It can be difficult to buy clothes for international customers that have a strong street style of their community.

    I will be watching this company in the coming months. It may be a buy for me.

    Happy shopping yall

  • Laura says:

    I just tried SF and really wanted to love it, but the clothes I received were relatively poor quality (everything made in China) and expensive. It’s like paying a lot of money for H&M clothes. The stylist was great, but didn’t quite get my style – maybe over time, it would work. But, for the price, I’ll do my own shopping and get better value. Love the outfit suggestions, though – they were great.

  • Diana Duron says:

    I have received my first box and loved the top and my jeans. I don’t mind paying a lil more that I normally would because I hardly buy any new clothes for myself. As long as I am a busy working mama I will continue to use this service even if I only gain one item at a time. Not every girl likes to play dress up – this would be me, however when you are in the privacy of your own home there is a peaceful non pressured atmosphere. Excited for my next package and note to any future customers…be open minded, try it on even if you don’t like the way it looks, you may like the way it feels on you and love how it looks on you!

  • Anne says:

    ***the $20 styling fee is not reimbursed. so when looking at your total add the $20 you were already charged and that is your actual total. it honestly seems like they get people thinking the total is less than it really is by doing that. I think it’s a rip-off, but mainly because I’m a bargain shopper and this isn’t much of a bargain.

    • The $20 styling fee is taken off if you purchase anything. If you send everything back, then you do have to pay the $20.

      • Terri says:

        I agree with the above post from Anne- the way they tally up your bill is somewhat deceiving. Be aware that they have taken that $20 from you before you even get your box- it’s charged to your credit card at the time your order ships. Yes, it ends up making your order $20 “less” if you buy anything – but then again, not really- because that’s $20 you’ve already spent. (Also, don’t even get me started about the difficulty I had redeeming two $50 gift certificates that I received as a gift from my daughter.) For now, I am sticking with the service as I have liked enough of the pieces and I do enjoy the fun of getting a surprise in the mail every so often. I am, however, decreasing my frequency of deliveries, because the prices are just too high, in my opinion. I will have to quit altogether soon because my clothing budget will be all tapped out. 🙁 Do they even try to send “lowest price possible” when that is what you have requested?

  • Gee-Gee Smith says:

    I have received on Stitch Fix box and I kept everything except one item. Unfortunately, the box arrived the day before we left town for two weeks. When they were going to charge me for the item since they hadn’t received it back, I e-mailed them and explained, and they extended my time. I sent it back as soon as I returned home.
    I am a large woman (size 22), and it is hard to find fashionable clothes in my size. They sent a dress I would have never picked on my own, but I love it. It is flattering, comfortable and IT HAS POCKETS!
    I signed up for one box a quarter. Since I am retired, I really don’t need clothes too often. Glad you are giving them another chance. I agree they are not cheap, but they are more thrifty than many places I shop.
    And it is fun to open.

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