Today’s question is from Susan:
Through the years, I’ve earned a few thousand dollars from Swagbucks, and continue to use and enjoy the program. I’ve also had great success in the past with mPOINTS (now known as mPLUS Rewards).
However, I now have requested payouts for about $50 worth of gift cards in the past two months, and have not received my claim codes for any of these cards. I’ve reached out to the company’s customer service on multiple occasions, and have received no response.
Have any of you experienced a story similar to mine? This was once a great way to earn some extra money, but now I’m beginning to wonder if the company has gone bankrupt. If I’m not going to be reimbursed for my efforts with this program, I don’t want to waste my time. Thanks so much!
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Cricket is no longer accepting new customers. They are discontinuing their program in February. Is there any other app I can download. I have over a million points to redeem. Just hate to loose all that work
It looks like we can only apply out points to sweepstakes … i could not find anything to shop for.
There’s still Cricket Rewards(no word yet when that will end).When signing in(app or desktop site)with your mPlus account,it will request a mobile number for confirmation(again,you don’t need to be a Cricket subscriber)and your points carry over.Most importantly,they still have gift cards from Amazon,Uber,Google Play,and retailers carrying Cricket devices(Target,Best Buy,WMT,and Gamestop).With SessionM recently shutting down point earning on their in-house services(mPlus Places as well as the basic portal.sessionm.com mobile site where you can watch one 10-point ad video per hour),I would take advantage of Cricket Rewards while you still can.
While it is still possible to do so,I would try Cricket Rewards (app or desktop/mobile site).When first logging in with your mPlus account,it’ll request a mobile number for verification,though you don’t need to be a Cricket subscriber.More importantly,gift cards(mainly from Amazon,uber,and large stores selling Cricket devices)are still available in their shop.With SessionM having shut down point earning in its inhouse channels (mPlus Places as well as the basic portal.sessionm.com mobile site where you can watch ad videos for points once an hour a dozen or more times a day),I would hit Cricket Rewards ASAP as I wouldn’t hold my breath on how long before the final shoe drops.
Download cricket rewards app. You don’t have to have a cricket account. Just enter your number and create an account. I did it withmy email and my points carried over and i redeemed my exsisting points. I hope i get my gift cards though. Good luck.
Thanks Becky. I downloaded the Cricket Rewards app and signed in. My mPlus rewards points (all 98,000+ of them) automatically transferred to Cricket Rewards when I verified and signed into my account. I was able to redeem them for $37 in amazon.com gift cards, and I still have more than 6,000 points left over. I’ve received email confirmation of my redemptions, and expect to receive the e-gift cards in the next few days. I am only getting 1 point per Cricket check in, but that is better than the 0 points to which the mPlus rewards check ins had dropped.
The only app that I can get ANY points on is cricket, does anyone know of any others that still work? I’ve been religiously playing the games for 5yrs now I can’t receive any points. Help!
Is Cricket still redeeming gift cards on their app? I just cashed in some points for a Walmart gift card today.
Yes. But it looks like we have an end date for MPlus Rewards. You can exchange points til December 31st.
And considering we only have two apps to work with… ?
Update: Point accumulation for mPlus Places to end tomorrow (11/1/17)… ?
All of your points will transfer to Cricket. I just cashed out for a $10 gift card and it arrived in a couple of days. Cricket has check ins for 30 points (Cricket store) 10 points for stores that carry Cricket (Walmart, Best Buy) and 1 point for everything else. The ‘SHOP’ tab actually has gift cards available, which is a welcome change!
Is the Cricket App still a useable program for the Mplus points? I tried downloading and using, but they are asking for a cricket phone #? Would like to at least get something for my Mplus points. Any help is appreciated
Just send them your phone number to get a confirmation code via text. You don’t have to be a Cricket subscriber.
Also, you could try the Boston Celtics app, as long as the new update isn’t up.
I just downloaded the cricket app and when it ask for my Cricket phone number, I put in my T-Mobile number and it worked 🙂 I was able to redeem my points for gift cards, now I just am waiting to see if I actually get the codes to activate them.
Is the cricket app an paid app???
Thank you, thank you, thank you for the Cricket Rewards suggestion! I was so upset to lose out on my points but now I won’t!
Thank you all for the info about the Cricket app. I have experienced the same problems and just cashed in a bunch of points. Soooo GLAD!
Still only getting option to do Sweep Entry with my points…Have emailed tech support 4 times in the last month…..it sucks and can they kiss me goodbye…..dont need to be lied to by this company anymore…collection of my info and nothing for my effort…can play a game instead
I had 190.000 points when my MPlus Rewards app when my account was evidently hacked. My husband redeemed points for a Starbucks gift card but never got it. Now on the MPlus Places app when you try to see what gift cards are available it is just a blank page.
Does anyone know if punchcard is still working for points? It had been but today I can’t access my points. Still earning in mplaces and cricket. Very slow going. Although it seems stupid to complain. No one is entitled to mpoints. We chose to spend our time accruing them. Just wished they’d given a heads up.
It’s been a good program while it lasted and I received $100’s of Amazon gift cards, which I really appreciate. I’ll use up my remaining 20,000+ points on entering the sweepstakes; however, I don’t really believe anyone wins them.
I started using Mpoints 2 or 3 years ago. The apps w/ points included the Weather Channel, Craigslist, Wordsearch, News apps, etc. you could also watch videos on your PC, for an extra 400 points p day. Early on, I got about 4,000 points p day.
Later, about a year ago, I read that the mpoints company was sold to SessionM, in Boston. Soon after, most of the apps I used stopped offering points. They stopped offering points for watching videos. They lowered the points given in other apps. Mplaces stopped giving 20 point checkins (for 25 locations), and started giving sweepstakes entries.
All in all, it’s been a long slow downfall. But their main business (marketing data) is still happening. They have a website. Nowhere does it show the closure of Mplus/mpoints.
Now you have 2 days left to use your points for sweepstakes entries. That’s it.
Now today I noticed in mPLUS and cricket there were no checkins! Nothing on the map where ones I always used used to be. It kept saying error. I have a bad feeling the last few ways we had left to earn any points is gone. Good while it lasted but common sense they should at least tell its users? No courtesy any more in anything. What a racket!
I have enough points for a $10 card, but no cards available. So I just downloaded the Cricket app…. but no luck. They updated the app on 8/8/17, & you have to create an account with a cricket #.
Just an FYI: I got $50 in Mplus Home Depot cards every month. The $750 in rewards helped pay for my house addition…. At least it helped for a while….
I never received that message from August 10 but it makes total sense. The only apps left I can accrue points in are Mplaces, punchcard and Cricket wireless. The only one I have with gift card options is Cricket. I redeem as soon as points accrue and have gotten both cards. Would have made better sense to announce somewhere but if they don’t care about their users, what can we do? I deleted the other 30 apps and now spend my time using Perk.
Now when you go to shop with mPLUS there is nothing that pops up to shop for. My guess is that they are slowly phasing out the whole program with all the apps!
How can you use Cricket Rewards if you don’t have phone service with them?
Candice, I signed in with my Facebook login information. I had no problems. I’m thrilled with being able to use the prizes now.
I took the advise from above and downloaded cricket rewards app. There were actual gift cards available to redeem my final 25,000 points! I received an email saying my reward is on the way so we shall see if I ever receive it. I also have been trying to get 2 gift cards reissued from February that I never received even after SEVERAL attempts to send a request. I submitted a request to the cricket reward desk with my order numbers and within an hour, Max F sent me to the links to print them out!
While claiming achievement points in a solitaire game, a notice popped up from mPoints. I screenshotted the message. It says: “mPoints Update! As you all know, SessionM is the third party which provides mPoints (or mPlus Rewards) to the users on various apps/games. We would like to inform you that SessionM has decided to shut down their rewards network. So we would not be able to provide you mPoints in any of our games. This would take effect from 10 August 2017. For any further help, please contact SessionM at support@mplusrewards.com. We do apologize for any inconvenience.” Has anyone else received this notice?
I also received that same notice on multiple games from that same developer,and that’s been the story of my frustrations with mPoints for the last year or so.Two years ago I was earning lots of points on just one or two apps.At this point a one year ago,I had to use several apps simultaneously to compensate for reduced earning power.This year,nearly ever member app was purged at one point during the calendar year.Now it’s just mPlaces(which I never bothered with due to bad reviews)and Cricket Rewards(which I used for a while until recently).I cashed out recently only leaving a sub-triple digit balance(never had problems receiving gift cards in a timely manner),and am not holding about the short term future (there is no long term future IMHO)of mPlus given the end is rumored to be just around the corner.
I always had great luck with them, but I turned in my last gift card about two months ago and never received it. I have sent a total of 8 messages and never heard anything. I checked the status of my messages and they say they are solved, but nothing. None of the apps I was using work either, they all say unavailable when I try to collect points and have for a couple months now. I think it’s dying out, but can’t find information anywhere to support that thought.
Just went on Cricket Rewards app and grabbed a WalMart gift card to use most of my points up. I think mpoints is about done. Grab them before they go out of business.
I finally got a response with my two gift cards and codes and PIN numbers. First I had sent a threatening message telling them I would contact the attorney general’s office and the local tv station. Then, I used Ed’s suggestion; and, I contacted the Cricket rewards help desk. Within two days, I got my gift cards! I don’t know which part worked; but, I really don’t care! I already bought a Nutri Ninja smoothee maker! It arrives this Wednesday! Thanks, Ed! Good luck to everyone else. I’m afraid to use my points for anything else. Donna
Bummer! Now you can’t cash in your rewards.
Does anybody know why? Are they going broke?
Bye bye program!
Download the Cricket Rewards app, there are a few more options for gift cards there. You don’t have to be a Cricket Wireless customer to use the app. I have a feeling mPlus is going to shut down soon, so if I were you, I would redeem my points ASAP.
All gift cards are now gone.
Download the Cricket Rewards app, there are a few more options for gift cards there. You don’t have to be a Cricket Wireless customer to use the app. I have a feeling mPlus is going to shut down soon, so if I were you, I would redeem my points ASAP.
Thanks for tip! Cashed my points in before they’re gone for good!
I have been saving points for a long time and finally reached my goal. When I went to redeem, there are no gift cards available in any of my apps.
I have 900,000 points saved up to buy a tool at Home Depot and now can’t get anything very angry. Dose any one know where there company headquarters is so we can contact the state attorney or something.
Same here. I was over 1 million points, but I have been redeeming quite a bit lately, until a couple of weeks ago when everything disappeared from the store. I still have 600k+ points unredeemed. B*stards. Does anyone know if these points can be transferred to another points program, or are they just junk now?
Download the Cricket app
(you don’t need to be a customer)
Your points get transferred and you can get gift cards
Thanks it worked
I did it.. I downloaded Cricket rewards and got all my Points Transferred.. and I can redeem gift cards.. thank you so much..
Thanks! Appreciate the help
Download the Cricket app
(You don’t need to be a customer)
Your points will be transferred
And you can get gift cards
Do you have a referral code
Download the Cricket Rewards or Celtics app…they still have the giftcards.
Celtics app?
The Boston Celtics app.
Download cricket rewards and log in…your points transferred there….that’s what I did n claimed all my rewards…I’m done with them now!!
How do you transfer your m plus rewards points to the cricket app?
Thanks
Download the cricket app. You can redeem for gift cards through them.
Go to cricket rewards and u can redem them there no problem
I have been trying to find a way to use my Walmart gift cards since March. I have 2 $25 Walmart cards. I have numerous official zendesk requests and then they marked them all as solved. I reopened all of them and told them that I would be contacting the attorney general’s office and th local tv station. That was today. I will try the Cricket thing. After that, I will do what I said. It’s wrong for the amount of time I’ve spent, getting points.
Cricket won’t do anything unless you redeemed through their app. I tried and was told I needed to contact the other help desk.
Apply egift card numbers to your walmart app or take a screenshot of the upcoming code for the cards and have walmart scan it or type it in when you purchase something.
Search your mail for VC delivery or Walmart gift card. Next, click on the link for the gift card. then take a screenshot. Or you could write the numbers down for the gift card and also for the pin, and add them to your account in the Walmart app.
I used my Walmart cards at Walmart.com and they worked.
No longer doing points for gift card slots and now on mplus places they no longer do $1 and $5 gift cards. Everything 25,000 points now. Can’t accumulate because they give you contest entries. No customer support. TPIR Bingo mplus no longer working. Sad.
I was having a problem receiving my gift cards a while back. I found that if you contact Cricket Wireless support, they will help you out. Their loyalty program works through mPlus, and you don’t even have to be a Cricket customer. You can contact them by using the form at http://cricketsupport.zendesk.com . All you have to do is give them the order numbers for all of the gift cards that you have not received. Once you do that, they will have their fulfillment team send your gift card links via email, just as you would normally receive them.
They ended the program but did not announce it. I researched the parent company and the history of the owner. They took out more venture funds and stated they were changing their business model.
I just received an Amazon code from them, how could they have entered the program?
I think they are closing the program is what it looks like to me. I redeemed all my points yesterday, but wouldn’t be surprised if i get nothing back. Wish I knew other programs like it.
Perk, swagbucks, and instagc are great. I gave up on mplus months ago.
I use Lucktastic. Excellent program that I have had good success with. Hope this helps!
I have experienced the same problems with Mplus. Have not received my codes and my requests remain unanswered. So I am uninstalling the app and moving forward.
While their apps have declined dramatically (and continue to do so), I have not had any issue receiving my gift cards. For the most part, I do Amazon cards. I cashed one in the other day. We’ll see how long this one takes.
I also used to use MPoints… I still have the apps on my phone and occasionally check to see if anything has changed. The amount of points has lowered considerably, as well as earning opps. Many apps have dropped out as well. I used PERK now for check ins, etc. I earn about $5 a week from Perk… helps fund my Starbucks addiction!
I stopped trying with them a few months ago. I could still earn through the apps but when it came to opening the mPoints rewards part and applying the points to my account, nothing would happen, just the spinning wheel in the middle of the screen. I used to earn about $20/month and now nothing. Bummer!
I haven’t had any problems receiving gift cards that I have claimed. There were a few apps that would never let me redeem my points, so those I did uninstall. They have lowered the points so much it takes forever to redeem anything substantial now.
I have the same issue on my kindle after a kindle update. Amazon said to troubleshoot with them.
I to used to earn 20$ a month or more. If u enter their sweepstakes 20 times u still get the 1$ gift card. All the apps stop letting u earn pointsI emailed about 10 of the apps and they said mplus did not renew their contract with them. U can get c points bUT it take a lot more points to earn anything 100,000 points is 20$ on vpoints. If u look at mplus store nowith there is nothing to buy but a mplus key chain. That’s all u can buy from them anymore. So said.. that was my movie money :-/
I don’t even see a keychain. Just a blank screen in the store tab.
Same here. For both mPlaces and punchcard app. The sweeps are there but the donate and shop are blank. So frustrating. I’m optimistically hoping they are revamping the app or store…. but that may be wishful thinking. Glad I’m not alone though lol thought it was just my account. I can’t get a response either after numerous emails. What other mplus apps do u use?
Go to mcricket app download it
Log in as you did with mplaces your points will come up I was so upset cause I’ve tried emailed them and nothing.
Thanks for the note on mcricket
I’ve reached out several times to mplus and get the automated reply and nothing else.
What mcricket iam having same problem
Oh thank you so much! It worked
Are you able to use the points then?
Same here, no response from customer service… and when trying to “shop” it’s a blank screen. It’s been that way for months.
Same issue. No shopping options any longer. They should at least let us know what is going on.
I just found out they shut down. The app isn’t even on iTunes anymore. My 297,000 points are useless. Wish I knew sooner; I wouldn’t have wasted so much time with it!!
You can still redeem those points at
http://www.mplusrewards.com
I went to that website and it’s blank
I had 190,000 and that was my Christmas money. Ugh sad they couldn’t tell us earlier to be able to use points.
I’m glad to see I’m not the only one with issues. I collected so many points but the gift card screen is always blank.. I emailed help desk many times, and they never respond.. I still collect points, small or big but not sure if its a waste of my time…. I wish they will at least respond to emails and let us know what’s going on.
What a waste of time…..
I have the same problems, i am able to collect points, but the gift card screen is always blank. I have also emailed the help desk with no response. Is there anyone that can help us?
Use on the cricket reward app. Can still get gift cards with MPointz there
Thank you! I downloaded the cricket app and all my mPLUS points transferred and I was able to redeem. What a great suggestion!!
I just downloaded theCricket reward app too and all my 254 thousand plus points transferred and i too redeemed. I hope it works and i actually get my gift cards. Thanks for the suggestion.
I tried this and it continues to ask for a cricket phone #?? I don’t use cricket?Any suggestions?
Same problem here. Can still collect points and have a lot of points, but nothing in Store to redeem for gift cards. Had a virtual gift card from the app but it doesn’t work and no response from help desk. I tried to get the Cricket Rewards app but since I am not a cricket wireless customer, no go. Any other suggestions? It seems that this M+ places is defunct and letting them track our shopping is a waste of time.
Been getting a blank screen for some time now. Cant redeem any mpoints. Store has disappeared. I have 95,000 points. I can still collect them just not redeem them. No response to my many emails either
Install the Cricket (Wireless) Rewards app. It still has a store with gift cards. It works, even for non-Cricket Wireless customers.
I just did that and it worked. I hope i get my gift cards though.
Yes. I think they just let the program go without informing its users nor anyone for that matter. I deleted and tried to reload to see if that would help only to find out its not on App Store anymore. Got an email 3 weeks ago to sugn up for their new program The Peoples Platform. Sigbed up. No app to be found. No response.
That is what I see also. I have tried to contact the Helpdesk with no response.
Me too. I have emailed them multiple times. No response. I have points I can’t redeem??
Me too did you resolve this?
I can’t even get into my points anymore. When I could all there was was sweepstakes so I was trying to find other games that does mpoints and add to them so i can redeem them but i can’t even do that.
You can use those points with the Cricket Rewards app.
The Boston Celtics app still works and lets you earn a couple hundred points a day by “watching” videos. It may also let you shop for gift cards not on the Cricket app. It appears that SessionM/zendesk is closing the program but must have existing contracts they are still fulfilling with Cricket and the Celtics. Lucky for those of us with points. So far, every gift card I’ve ordered has arrived and I still get a $1 Amazon card every 20 sweepstakes entries. I’ve managed to cash 300K+ points in the last month to drain my balance to 450 pts in case the program disappears entirely. And I still can earn a few more points from mPlus Places (still can get 20 pts rather than 5 from some Titan payphones and Link NYC hot spots–Herald Square has a bunch–as I ride under them on the subway), Celtics, and Cricket.
Which Boston Celtics app are you referring to?
It was the official team app, but, as Kathryn says, the rewards program ended. The app updated and the ability to earn rewards is gone. That seems to leave very few ways to earn. The Cricket Rewards app lets non-Cricket Wireless customers earn a few points for a daily tap in, watching an ad, playing a game, and tapping in five times in a week and seven days in a row. It’s not a lot of points over all if you are not a customer but it still has a bunch of gift cards in the rewards store that seem to work. And, the mPlus Places app gives five to 20 points per checkin for up to 25 checkins a day, has occasional points for prize/rewards boxes (mostly sweepstakes entries, unfortunately), and a few meager points for achievements. And, if you entry sweepstakes in either app or on the website, you earn daily punches, 20 of which get you a $1 Amazon gift card. So, by spending 100 points a day on sweepstakes, you can earn a $1 Amazon gift card after 20 days and spending 2,000 points.
Thus far, I have received every gift card I have requested. I’ve managed to burn off all of my points, and, without the Celtics app, I can’t see this being worth my time anymore unless my routine changes and I can earn 25 20-point check-ins in quick succession daily rather than two five-point ones per hour I get from the supermarket and pharmacy across the street.
I got an email Friday that the Celtics one is ending on 9/29
yeah, they ripped me off a bunch of points then disappeared off my phone. cant get anything , points, rewards, nothing. and worst of all, no response when i email for an ans.
I have noticed a change as soon as the travel ban was initiated.. I believe most of these games are developers overseas or internationally run. Started first with the media insiders then the weather Channel app. Now all are affected.
I have $30 in Target gift cards and never received the redemption code. I have emailed numerous times and never received a reply.
I’m having the same problem, not being able to swap my rewards points for a gift card- and my husband never received the keychain or coffee mug he traded HID points for, either. No response from them for 2 months now, and am wondering if they’re even a thing anymore? Very frustrated!
I have the same problem. Wrote to them four times about not receiving gift certificate. Guess they’re losing participants.
I’m waiting for a $25 gift card which I probably won’t see.
My ability to redeem points recently ceased also. I want to redeem my 30,000+ points and am pretty annoyed.
They haven’t answered my pleas for help. I’m pissed!
Yes I have as well had problems. No response from the team. I as well have points that need to be redeemed. and when I go to my mplaces there is zero points for checking in
I transferred all of the points to cricket and now cricket is closing g down. I just bought sweeps entries to use up the points . Deleting the app. I regularly got 20$ a month.
They Closed as of Jan31, 2018 if You didn’t Collect before then Your Out of Luck