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Sign up with Just Fab to earn 15 free Swagbucks

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  1. Alaine says

    I tried to make a purchase through this site and had such a hard time with customer service that I eventually gave up! It kept telling me that my zip code was some weird 4 digit number (how can a zip code only be 4 digits!?) and wouldn’t let me continue on even though my zip was entered correctly. I contacted customer service twice through their live chat option – the first person left the session because I took too long to answer – even though I had to wait 7 minutes for them to start the session! – and the second person just told me to “try it in a different browser”, meaning I would have to find the item and start all over again. (This was again after having to wait until they joined the session – really slow customer service!) Too much of a hassle!!!

    • says

      Hello! As head of online marketing for JustFab, I wanted to reply to your concerns, CJ and Alaine. Hope that you receive these replies.

      CJ: Rest assured, you will get credited. It does take Swagbucks a few days to procees it, but I know they will do it. They are a great partner of ours and will take care of you.

      Alaine: Sorry to hear you had a bad service experience. I have not heard of this issue before, but please give the signup another try. If that still does not work, please repost here and I will check in again tomorrow and make sure we take care of you.

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