Looking for PureFlix reviews? Wondering if the Pure Flix movies and service are worth the cost? Read about my completely honest experience to help decide if it’s a good fit for your family!
Psst! See all my honest product reviews here.
Note: This is my personal experience of Pure Flix from a few years ago, but please be sure to check out the comments on this post, as many people have had issues with customer service, not being able to cancel, etc.
What is Pureflix?
Pure Flix is a streaming service that aims to provide wholesome movies and television that the entire family can enjoy together.
Their mission is to select media that strengthens faith and values, changes lives, inspires hearts, and lifts spirits.
If you’re looking for a family-friendly streaming service that can be streamed seamlessly on any device, Pure Flix might be a good option for you!
My Pureflix Honest Review
We signed up for it to check it out and I was really impressed with all the different movies and shows they offer.
While some were kind of cheesy, others were pretty high quality!
I love that all of their titles are family-friendly and they give you clear details on what you can expect if any of the shows or movies have more adult themes. This is super helpful if you have young kids around and you’re trying to find a show the whole family can enjoy together.
Other PureFlix Reviews
While our experience with the service was really great, be sure to check out all the comments on this post for more honest PureFlix reviews.
While people really seem to love the content, there have been multiple comments about customer service issues and having trouble canceling after the initial trial. So I definitely recommend doing your research before signing up!
Pure Flix Movies & Shows
Like I said earlier, I was pretty impressed with the selection in their library! They offer a number of different movies, in addition to television series.
Choose from Pure Flix movies for all ages, kid’s animated titles, documentaries, how-to’s, hobbies, educational, health & fitness, sports, outdoors and travel, plus many inspirational and devotional titles.
They have an entire library of highly-rated PureFlix originals, as well as many shows and movies that can only be found on PureFlix.
They also have a number of different educational shows — and I think they’d especially be perfect for Christian, homeschooling families.
Recent Favorite Pure Flix Movies
Favorite, most popular movies among PureFlix viewers include Redeeming Love, God’s Not Dead, Samson, I’m Not Ashamed, The Case for Christ, and more!
In our opinion, though, the best section of the site by far is all of their kid’s series and movies!
We noticed that they have many of the shows that my kids really loved when they were younger, including Veggie Tales and the What’s in the Bible series (one of their all-time faves!).
How Much Does Pure Flix Cost?
When you first sign up, you’ll get a FREE 7-day trial to Pure Flix and you’ll be able to immediately access all of the movies and shows as soon you sign up.
During your free trial sign-up, you’ll have the option to choose a monthly plan or annual plan after your trial is up. If you choose the monthly plan, you’ll pay a Pure Flix cost of $7.99 per month. If you choose the annual plan, you’ll pay $69.99 per year.
Go here to get a FREE week of Pure Flix!
Note: After your FREE 7-day trial, your subscription will automatically renew at the regular monthly or annual price you chose during sign-up. If you don’t want to continue after your free trial, simply cancel your membership in your account settings.
PureFlix FAQ
The Pure Flix cost is $7.99 per month if you choose the monthly plan. If you choose the $69.99 annual plan, it’s like paying just $5.84 per month.
When you first sign up, you’ll get a FREE 7-day trial to try Pure Flix at no charge! Just be sure to cancel before your trial is up if you decide not to continue and don’t want to be charged.
Pure Flix is worth the money for some families and probably not worth it for others. It depends on the season of life you’re in, how old your kids are, and what kind of entertainment you’re looking for! We suggest trying the 7-day trial to see if you like it before purchasing.
No. While you can get the PureFlix channel on Roku for free, you’ll see have to sign in and pay the regular membership fees to access the content on the channel.
The company was founded by David A. R. White but was sold to Sony Pictures in 2020.
Yes! You can choose from a huge selection of television series for adults and kids across many different genres. It’s not just movies on PureFlix!
We loved Pure Flix movies and had recommended many families to their streaming service. As my kids grew up and left the home we stopped using them. Years later we kept seeing charges on our credit card for Pure Flix even though we weren’t signed up. When we called they said we were automatically renewed. I said “fine please cancel me today”. They said they could not because they couldn’t find the email address attached to the account. I said I have given you my name, address, phone number and obviously you have my credit card number. They said they must continue billing unless we can provide the email address that was used 3 years prior. We tried multiple times after that call to get cancelled. I had the calls escalated to a supervisor. They wouldn’t cancel. So after 2 years of being billed for something that we NEVER once used they finally found the account and cancelled it. I asked for a refund and they said “NO” even though we see that you have not ever logged in or used Pure Flix for the 2 years we billed you. I asked for a concession that they give a one year credit to my parents. They said “yes”. When I called them and told them that my parents were not able to log in. They said “well the account is active and at the end of the year you will be billed”. I asked for what would I be billed? This is a CREDIT as stated in writing. I explained that they NEVER mentioned verbally or in writing that they would bill after the 1 year credit was used. He said “It is our practice to renew automatically and bill you”. I said this is a CREDIT and they never mentioned verbally or in writing that they would then bill. I would never have allowed that since they won’t let you cancel. BBB has multiple reports with similar concerns and complaints. I asked to see in writi!ng where I was told I would be billed at the end of the year. We both read the same email. He couldn’t tell explain why I would be charged even though it was not in writing. He could only say even if it is a free credit, you will be charged monthly at the end of the year even if it isn’t written in the email that is our standard practice. Worst business practices ever
WOW, I am SO SO SO sorry to hear that this was your experience, Debbie!! Unfortunately, we’ve heard that from a lot of people over the years. 🙁 I think their customer service has changed quite a bit since this original review. We’re going to update the post to reflect this information. Again, I am so sorry! -Meg, MSM Team
Pureflix is a dishonest organization. I asked to be charged monthly for my subscription, they charged me an annual amount. I received it for one month and then it disappeared from my tv. I called to cancel and you do not get your money back. For an organization to say they are Christian when they are only in it for the money is a big sin. It’s lying and thievery.
I had like 16 movies in my favorites, they just disappear by the next day. I went through all of the movies again save them to my favorites, they were gone again. Some of the movies the mouths don’t move with the words, it quite a lot of old time movies. I’m not sure if $10 a month is quite worth it. I don’t think a 7-Day trial was long enough, not when you have an issues with the mouth and the words aren’t in sync, when there’s issues with movies just disappearing out of your favorites, I think $10 is a little high for the show, but to eat their own.. and better yet heaven is for real isn’t even on pureflex.
Thank you so much for sharing your honest review of Pureflix. I am so sorry you experienced these problems! -Jordan, MSM Team
Do you have to pay for movies as you do in some of the other channels?
It’s kind of upsetting to pay a monthly fee and then have to rent or buy a move.
No. With this service the movies are included with the monthly service fee, much like Netflix. I hope that helps! -Jordan, MSM Team
While the quality of the shows are redeeming , the platform is horrible! How do I resume a series where I left off?
I live in a rural area where good internet is hard to get I was thinking about getting crickets new moxie hot spot it has 100gb of data per month and what I would like to know if that would last me a month watching pureflix on my tv for a month
100 gb of data would last quite a while. You would have to ask the provider what they’re streaming uses in data to be sure. I am sorry I can’t be of more help! -Jordan, MSM Team
I’ve tried Pure Flix 3 times now. I’ve been finding a lot of movies are “cheezy”. Also, unfortunately, many are just down right heart wrenching beyond basic tolerance. I wish they would find a “balance” in what they offer. More “uplifting”, happy, & just “Positivity” in general are desperately needed.
This will be the Last time around for me trying it again, since I’ve waited approx 6 months. I hope to not continue to be so dissappointed.
I am so sorry you have had that experience! -Jordan, MSM Team
I signed up and was very excited. But two weeks later and I’m so disappointed. The sound is very bad (not my tv), the picture quality is bad, reminds me of watching old movies, the actors are so so. I thought it was going to be a lot more Christian than it is. I’ll be canceling this service. Not worth the money at all. I’m glad I chose monthly payments as they have a no refund policy.
I am so sorry this was your experience. Thank you for sharing your honest review! -Jordan, MSM Team
I signed up for Purefix 6 months ago on principle alone. I loved the idea of investing in family oriented programming.
But, right now, I am seriously considering not renewing my subscription because “I did my time”. Enough is enough.
Constant uploading problems, dubbing issues, and a lack of high quality entertainment are all concerns. And, apparently, I’m not alone in my disappointment.
Pureflix, you have so many people just waiting to cancel Netflix, Amazon Prime, etc. and invest in you. Please make your subscription service competitive so we have practical reasons to do so.
Thank you for sharing your feelings. It is really important to us to get our reader’s honest feedback! -Jordan, MSM Team
Pureflix will not return questions thru support @pureflix.com. They say they will reply within 24 hours, I’ve waited weeks and no reply.
Their customer service phone, ditto, no reply.
After signing up, we were unable to access service. I had seen that Samsung Smart TVs were supported, but ours was apparently too old and we had no other devices we would have used it on. We never accessed or used the service because of this, so I reached out for help and a refund.
We were charged for a full year of membership, with no way to watch, yet the company representative states that in accordance with company terms and conditions, once that initial yearly charge is made, there are no refunds. So our family is out $83.33, which is not insignificant to us.
Of all the companies that we buy from or use services from, I find it unfortunate that this is the one that would do that. They may have made $83.33 off of us, but they lost so much more.
Oh my goodness, I’m SO sorry that happened to you. What did customer service say when you reached out to them? -Meg, MSM Team
My wife & I first saw the trailer for “Finding Normal” and decided instantly we wanted to see this movie. I signed up (on a Saturday morning), for the “Free” 7 day preview. We watched the movie and really enjoyed it together. After scrolling through their selection over the next few days, I decided I didn’t want to pay the $7/month fee because their entire selection was not that impressive. By the time I tried to cancel Saturday evening, I was already billed $83.33 for the YEAR! I was shocked! The most I thought I’d lose is the $7 bucks, I did not expect them to bill me for the entire year! Had I known that was their billing practice, I would’ve NEVER signed up. Okay, I’ll just cancel no problem. So I cancel my subscription immediately, thinking I should get a refund in a week or two. After 3 weeks I went on their website and searched “Refund” it responded with NO REFUNDS ALLOWED (in caps)! Now I’m really upset because I feel SCAMMED by this “Christian” company. I spent almost an hour searching their website for an email address or a phone number for Customer Service, but found none. Sorry for this long post (I very rarely post comments), but I feel Purflix has not demonstrated integrity with the promotion and sale of their product.
I am SO sorry that happened to you! That’s awful!! I’ll try to see if we can find a customer contact number for you. -Meg, MSM Team
Hi, Mark! You can contact customer service at 855 797 9690 or support@pureflix.com. Hope that helps you get in touch with someone! -Meg, MSM Team
Thank You Pure Felix. I get so tired of trying to find a good movie to watch that isn’t loaded with poor language, unnecessary sex scenes, or vulgar hard to watch stuff.
Pure Flix has good clean movies with everything you want minus the Hollywood junk. It has chick flicks (not my bag), action, comedy, I can go on and on. The best part is you can easily find a good Faith Based movie with a message of Christ’s enduring Love and sacrifice he gave for us. I’m a movie buff so to speak, I’ll watch 1-2 a night, so I’m glad they have such an abundance of selections. Again, Thanks Pure Flix. 🙂
Thank you for your honest review! We love hearing reader feedback and are so glad that you’ve found something that works so well for you! -Jordan, MSM Team
On a side note, we saw “I Still Believe” right before the pandemic and really enjoyed it. I don’t know where it is available, but my picky husband and I thought it was well done.
Thanks for the suggestion! -Jordan, MSM Team
We also have had PureFlix for the last year. Trying to decide if we will renew. Yes there are some “B” movie, there are more amazingly made movies. Our favorites recently is the series The Chosen and wished everyone could watch it and the the movie The Princess Cut.
Have you seen these yet?
Thanks for sharing your suggestions! -Jordan, MSM Team
From what I’ve gathered, it seems this service is more for younger children. Are there any shows that would appeal to a 13 yo boy? I have a hard time finding things that are appropriate for him without being too young, or more his age and not too sexy or violent. Thanks!
By chance are you planning on reviewing others like 24 Flix, VidAngel and RightNow Media? Would be interesting to read your comments on these as well since many of us don’t want more than a couple of paid streaming services going at the same time 🙂
I signed up for the 7-day free trial and automatically was billed for the first month. I thought I would be billed after the trial. Not so here. I cancelled immediately, yet I did not receive a refund. I did enjoy the programming for the first part of the month. After a week or two of viewing, I found less to watch.Not a whole lot of shows that would catch my attention. Some seem to be “B” rated. I just can’t justify spending this amount monthly for just a few shows a month.
You shouldn’t have been charged for the first month until after your free trial. I would contact their customer service about a refund, as I’ve heard they are very quick to make things right. Hope that helps! -Meg, MSM Team
I signed up last week and was hoping to experience my free trial but was billed $83.33. I was dissapointed that I couldn’t find recent movies, and was already billed for something I was dissatisfied with.
Oh bummer! It sounds like you accidentally chose the annual plan instead of the monthly plan, so it renewed at the annual price instead of the monthly price. I also noticed they recently changed the month trial to a 7-day trial, so we just updated that in our post. Sorry about that! I would definitely reach out to their customer service and see if they can give you a refund. I think they probably will. -Meg, MSM Team
I have trouble viewing the movies sometimes they show video and sometimes just the audio. I’m on a trial but I don’t believe I will sign up because of this it’s very frustrating when you get all ready to watch a movie and it won’t play. I have several movie apps and this is the only one that does it ..
Disappointed ☹️
I’m sorry you’ve experienced this! Have you checked their FAQ page for troubleshooting ideas, or contacted costumer service to see if they can assist? -Jordan, MSM Team
it doesn’t show what movies have been previously watched and if you accidentally close out the app while watching a movie , you BETTER remember the name of the movie otherwise you’ll have to search and search and search again for it or have to try and remember the name of the movie. It’s happened to my mom several times. It should be like Netflix or Amazon where it remembers viewing history. Outside of that my mom LOVES and that alone made the $100 subscription worth it.
I am currently on my second year with Pureflix. I saw a huge upgrade in the quality after the update. I really enjoyed the first season of The Encounter and hope they add more seasons or episodes to it. I agree with the fact they have both good and cheesy movies. I understand that as they grow we should receive more and even better options. I am pleased with my purchase. I would however hope to see more up to date or modern movies and series’ in the future. Overall they do receive a high rating from me. Thank you.
Thanks for your honest review! -Jordan, MSM Team
So many opinions that are kinda selfish. Kids will be exposed to foul language at school, church, daycare, youtube, Facebook etc… PureFlix I’m sure will not show sexual content, murderous/violent/graphic movies. Although those things happen in EVERY DAY REAL LIFE! A lot of the A grade .movies were.meant for us to fixate on and buy more of so we spend money because Hollywood cant live if we dont buy.
Focus on the point of PureFlix! It’s to give you entertainment without bankrupting your morals!
I will try it out. Thank you for your review MSM!!! 🙂
You’re so welcome! Please share your experience after you’ve tried it! -Jordan, MSM Team
Thanks for your honest feedback! -Jordan, MSM Team
I signed up for the monthly payment and they debited for the whole years payment. Canceled but it won’t cancel till the end of the year. Disappointed in what I thought was a Christian organization.
Yikes — did you contact them about it? Please let us know what you find out.
i was able to get my refund you gotta email and follow; but i did get my money back
That happened to me. I contacted them and was given a refund.
Good to know! -Meg, MSM Team
Dont like that the latest update freezes if you have paused programming. You have to start completely over and reload the information and fond where you left off to proceed programming. This is on a series.
Are they b rated movies and shows or are they like regular movies and shows?
I like Hallmark channel so if some are like that for that type of movie I’m ok..
I’d say they have some of both. 🙂 Some are well done; some are cheesy.
Wondering if you have to pay for the movies, etc. once you’ve paid the monthly subscription?
No, they are free!
The price is so high!! Compare to others like prime tv. Netflix! They would sell service more if was cheaper!! Then they try charge you so many months at one time people now can’t pay out that much! I love pure Flix but just just looking at all sides
I’m sorry you feel that it is expensive. When compared to other streaming services their prices are actually fairly standard. and the pay for the whole year at once saves almost half the cost of the pay by month route. Thank you for sharing your honest review! We always appreciate reader feedback! -Jordan, MSM Team
I agree they are on the high side for a monthly subscription. I’m disappointed they only have a 7 day free trail, should be 30 days. I wouldn’t use it enough in 7 days to get a feel if it would be worth the 12.99 a month 🙁
I would like to know if they have Marvel movies?
They don’t.
Forgot to say:
You’re right, Crystal–there’s SO much great content for Christian homeschoolers!
I’m sorry that you are disappointed in some of the content. I haven’t watched everything, by any means… but I hadn’t seen anything concerning in anything we looked out. However, like always, I encourage all parents to do their own research and be careful to check things out because each family and child is different. It sounds like you’re doing a GREAT job of that!
I was and still am sadly disappointed with it. It is sold as Christian but really isn’t. Probably a better title for their service is Decent Flix. I wouldn’t say family. Quite a few movies contain bad language and questionable content for small children. It isn’t all Christian movies either. Sadly some of my favorite Christian series etc aren’t included in their service. So many of the movies are super cheesy. Hard to find a decent series that is good quality filming. I think they do however have a great selection of no name Christian movies. Just disappointed that the ones I’m familiar with aren’t offered.
Were the movies with language in them in the adult section or kids’ section? I noticed that they had some movies in the adult section with adult themes, but they were very clear what they had in them and had warnings that they weren’t for kids. From everything I looked at, it appeared all of the kids’ movies were very safe and didn’t have any sort of language in them.
And yes, it’s not all Christian movies; my apologies if we posted something somewhere that made you think they were all Christian.
The good news? It’s completely free to try out! Hopefully, you didn’t pay anything for it.
Thanks so much for sharing your honest opinion.
How do I cast to my tv? It doesnt have the icon like Netflix and utube to cast
Roku works great and has its own PureFlix channel you can add along with thousands of other free and pay channels.
I love to check out kids-in-mind before watching movies. Our family is extremely particular with what we watch and I love these reviews. You can also google parents guides for a particular movie.
Yes! I check kids in mind before we watch anything…even comes in handy for adults! Paired up with vidangel, I create my own “pureflix” lol.
Hi, I was so Thrilled about me switching from Netflix to this until I realized even though I have a samsung smart tv is an older model and the Pure Flix app is not supported =(
What is the alternative here to stream ?
Aw, bummer! I would contact their customer service to see what suggestions they have! -Meg, MSM Team
Apple TV or ROKU
We have an Amazon Firebox (like Firestick). You need something to allow the internet to stream/connect to the tv. You can download through this.
You can buy an inexpensive Roku device to attach to your TV.
Roku carries Pureflix.
There is a chromecast symbol if you tap the screen. But your older model may not support it. If so, you have to set up Chromecast on your TV first. I’d call Samsung. With everything being connected these days, it may be possible to make your TV chromecast compatable.
I have chrome cast , I cant find the icon to select on pureflix like I do with utube
Roku Stick 25 bucks
Absolutely love! How do I get this thru Comcast? The stream isn’t available on mine.
I have Pureflix on my laptop and use an HDMI cable to connect the laptop to my older Samsung tv. Works great.
I agree with Michelle… Some of the programming for kids has stuff we work hard to protect our children from. Very disappointing.
However, for adults we can highly recommend “Sue Thomas, FB Eye.” True story about a phenomenal way God used a Christian woman to help many, many people. Lots of comedy, too. Fantastic writing, acting, editing, directing, themes, and more.
(Caution: The third/final season has some darker/creepier content than the first two.)
Pure Flix is definitely a good alternative to Netflix if you’re looking for clean and wholesome shows/movies, many with Christian themes. That Coffee Shop movie is really cute, and there are plenty of other good, clean movies. Like A Country Song is another good one. I’m a Hallmark girl myself (I guess I like their brand of “cheese”) so I’m pretty happy with Hallmark Movies Now and Sling TV which includes Hallmark. We got rid of Netflix because the content wasn’t worth it and besides, we have access to Amazon Prime TV and movies – more than enough options! If our kids were younger, I think Pure Flix would offer more value because they do have a ton of wholesome children’s shows + family movies.
Kaitlynn said, “It’s kind of like a Christian Hallmark!” 😉 Thanks for sharing some movie suggestions!
I am really enjoying this site. It’s refreshing to watch wholesome programs and movies. The only downside is that in almost all the movies, the words spoken and the lips speaking are not in sinc. Can be a bit annoying.
I joined yesterday. I watched Heavenly Deposits, I think I have the title correct. It was wonderful, so much of what many of us experience in life. I will pay annually. Disappointed in some of the comments. I am happy I found the faith based section. For what I’ve browsed so far, I am happy. I think the price annually is a good deal. It seems to me customer service is good as long as you contact the correct number. I am not expecting perfect, none of them are. Just happy to see a place where God is part of the experience. Thank you.
Pure flix has good movies some of the acting is bad but over all good movies. But I can hardly get the movies I want to see it is constantly loading no matter where I am. And I am being charged 2 a month. I habe reached out a couple of times with no help. Smh. Very sad