At long last, CVS released a corporate coupon policy today that is available to print from their website. You’ll want to print this and bring it with you when you shop in case there is confusion as to the CVS corporate coupon policy.
Here are a few points of note from Couponing to Disney:
- In the event that any item’s price is less than the value of the coupon, CVS/pharmacy will accept the coupon only to the price of the item. CVS/pharmacy does not provide cash back in exchange for any coupons.
- The coupon amount will be reduced if it exceeds the value of the item after other discounts or coupons are applied. (For example, a $5.00 coupon for a $4.99 item will result in a $4.99 coupon value).
- CVS/pharmacy accepts one third-party manufacturer coupon and applicable CVS/pharmacy coupon(s) for the purchase of a single item, unless prohibited by either coupon offer.
- CVS/pharmacy accepts valid internet/print at home coupons containing a barcode.
Rosemarie Guieb says
I just sent their customer relations an email and I advise you guys to do the same, they are not going to write on the coupon that they gave the customer $3.75 towards a $4.00 coupon, they will keep the overage the Manufacturer gives them along with the handling fee for coupon redemption. Looks like FRAUD to me.
Andrea says
“The coupon amount will be reduced if it exceeds the value of the item after other discounts or coupons are applied. (For example, a $5.00 coupon for a $4.99 item will result in a $4.99 coupon value).”
I’m concerned about this one. It seems like they are taking away overage, which has worked very well for me in the past 😉
haely says
This has been the case for a long time at the CVS stores in my area, the only thing different in this new coupon policy is not accepting expired CVS coupons 🙁 very bad if you find an expired ECB in the bottom of your purse.
Brandi @ Savvy Student Shopper says
I’m glad to see CVS finally put out a coupon policy.
And I’m actually pretty happy it didn’t address the BOGO and $/$ issues. It could have turned out bad, like the Rite Aid policy did!
Bridgette @ Blessings Multiplied says
Glad to see them come out with an official policy. Thankfully our CVS store has always been great about following the corporate policies. The entire time I have been shopping at our local store I can only remember one cashier that had a bad attitude towards coupons but she decided to look for a job else where within a couple of months.
Something that has worked really well for me is when you do have a couple extra ECB’s ask the clerk what their “up sale” item is for that month and buy it. It helps bump up their numbers and helps you build a positive relationship with the person you see week to week. Plus they get recognition for selling the most “up sale” items which makes them look good in front of their boss. A little bit of consideration and kindness towards the person checking you out goes a long well.
Liz says
The policy doesn’t address a buy one, get one coupon paired with a buy one, get one sale – which is the one area I’ve gotten push back on in the two CVS stores in my area, ugh! I’ve had two cashiers say that you can’t do that because the store doesn’t want you to have anything for free. I’ve written corporate and got a response email back saying that I am correct in my coupon use and they will speak with the regional manager to discuss with those specific stores, but it still hasn’t helped.
bir says
Hi Liz! I had a similar problem w/ FREE items. I had a coupon for 1 free item and i was told to buy a piece of candy( for 33 cents) because the total cannot be zero. I didn’ think it was true, but i just went with it-this was in Dallas Texas. I
sona says
could someone speak to how you have been figuring this out? It is confusing to me….at least until they DO come out with a policy
Jen C says
Nice to have … thanks! 🙂
Naomi says
Yaaay! I’ve gotten a bit of push-back on these things in the past!