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Just a heads up, Adventure Academy customer service is terrible. I do NOT recommend signing up even for the free trial.

We got a yearly subscription through our charter school, and my son has been able to use it a grand total of once.

-We expected it to be browser-based like their sister company ABCmouse. It isn’t.
-We installed the client on my son’s laptop, which met all their requirements for compatibility. Turns out it still wasn’t compatible.
-We downloaded their iPad app. It would never load, just sat there spinning.
-Finally I installed the client on my own laptop. It worked…. Only long enough to create his character profile. As soon as he tried to actually enter the game world, it refused to connect. We went through HOURS of troubleshooting (hubby works IT, he knows what he’s doing.)

Turns out our ISP Vyve blocks the port the AA client uses to communicate with their servers. Supposedly it’s a security risk. AA support denied this, and just kept telling me to uninstall & reinstall. Just to prove it, we hotspotted my husband’s work phone and, lo and behold, it worked. (Thus how he could play it that one time.) But we can’t be doing that on any sort of regular basis, especially not daily.

So after all this, they started targeting me with advertising on Facebook. I took the opportunity to post ONE comment warning other Vyve subscribers not to sign up because they wouldn’t be able to play. THEY BLOCKED ME. I can still SEE all their ads on Facebook (I’ll probably get another round of them after this post honestly…) I just can’t comment anymore.

All in all, I consider them to be a scam. They happily took the money from the school despite my son not getting to play, and they KNOW about the issues with Vyve, but they continue to market to people here.