Omaha Steaks: Ground steak for $0.36 per pound! Edit: This deal is no longer working.

by crystal on October 21, 2008

I saw mention of this deal on some blogs yesterday but I didn't take close note until Catherine detailed out just how good it is. Go here to read how you can get ground steak from Omaha Steaks delivered to your door for $0.36/pound. It just doesn't get much better than that, does it?

*EDIT*: It appears that this deal is no longer working.

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Dina October 22, 2008 at 8:25 pm: I guess too many people did this deal… ((
I just got this message too… ((
Thank you for shopping at Omaha Steaks! We appreciate your business and
are confident you will be delighted with your order.

We do show when placing this order, a special offer for a free item was
combined with the $25 reward card. As stated in all promotions for free
items, offers cannot be combined. Your order will ship without the free
item.

If you have any questions regarding your order, please contact us at
1-800-329-6500. We would be happy to assist you.
Sharon October 22, 2008 at 8:33 pm: Ordered the 12 4 oz burgers, plus the 12 free for $3 something. Just got this message in my e-mail:

We do show when placing this order, a special offer for a free item was
combined with the $25 reward card. As stated in all promotions for free
items, offers cannot be combined. Your order will ship without the free
item.
Jennifer October 22, 2008 at 8:35 pm: I did this deal yesterday and it worked fine, but then I just received an e-mail from Omaha and they told me I couldn’t get the free item and use the gift card. =(
Melissa October 22, 2008 at 8:36 pm: Just received the same e-mail. What incredibly poor customer service. If handled correctly this deal could have brought them a lot of repeat business, but they are definitely losing customers after not even honoring the orders that were processed already. Shame on you, Omaha Steaks!
My Boaz's Ruth October 22, 2008 at 8:46 pm: I just got a second confirmation from Omaha Steaks saying they removed the free burgers from my order “We do show when placing this order, a special offer for a free item was combined with the $25 reward card. As stated in all promotions for free items, offers cannot be combined. Your order will ship without the free item.”

(I didn’t see this in the special conditions. Did anyone else?)
Heather October 22, 2008 at 9:19 pm: They took my 12 (4oz) steak burgers away saying the offers cannot be combined.
Katie October 22, 2008 at 9:35 pm: Just to let you know – I just received an email from Omaha Steaks taking back the offer of the 12 free steaks. They said that deals can’t be combined (even though they automatically added the 12 to my order). The email says that they will not be sending out the 12 free ones to me, but I am still getting 8 5-oz. burgers for $1.98, which is still a pretty good deal!
Melissa October 22, 2008 at 9:46 pm: I just received the same e-mail canceling the 12 free burgers so I called and canceled my order. I know that the 8 burgers for $1.98 is still an okay deal, but it is the principle of the situation. To cancel that part of my ALREADY PROCESSED order is dishonest and bad business. I prefer not to give any of my money, no matter how little to a company like that. How very disappointing. I hope others do the same and show their company our displeasure where it matters…their pocketbook!
Gina Cocking October 22, 2008 at 9:56 pm: It worked for me, so I thought, but I just got an email saying that I could not combine the free burgers, with the gift card, so they took off the free burgers. Anyone else have this problem?
Genevieve October 22, 2008 at 11:41 pm: I got the following email today -

Dear MRS LASTNAME

Thank you for shopping at Omaha Steaks! We appreciate your business and
are confident you will be delighted with your order.

We do show when placing this order, a special offer for a free item was
combined with the $25 reward card. As stated in all promotions for free
items, offers cannot be combined. Your order will ship without the free
item.

Still okay – but not nearly as good as before.
Beckie October 23, 2008 at 1:03 am: I also got the email indicating that they are changing their terms and have entered into a fun little email banter with them. I have a feeling that Omaha Steaks is going to regret taking their error out on the consumers. These are the terms that were provided with gift card #:

“Terms: Your Omaha Steaks $25 Reward Gift Card is a one-time use code and may be used on one customer transaction. This code must be entered at checkout to apply your discount. You may only use one Reward gift Card per order. Reward Gift Cards may not be used to purchase Omaha Steaks Gift Cards, e-Gift Cards or wine. This card may not be applied to previous sales, has no cash value, is non-transferable and will not be replaced if lost or stolen. This offer can only be redeemed online or by phone. This card is void if altered, defaced, copied, transferred
or sold through any auction. Card expires 12/31/08.

Nothing about using in combination. I urge those who ordered to contact customer service. Companies should not be able to change terms after the fact.
Diana October 23, 2008 at 6:02 am: I did this deal on the 21st and got a confirmation email saying it worked fine but then this morning got another email from Omaha Steaks saying I could not use both the $25 gift card AND the free hamburgers gift. They are taking away my hamburgers as a result!! It’s not nearly as good a deal for someone who didn’t need the meat in the first place.
Kimberly October 23, 2008 at 6:29 am: I just received my confirmation e-mail…however, it states that I combined two offers…the $25 reward card and the 12 free burgers…said that I wouldn’t get the 12 free burgers…still a good deal on the rest.
misty October 23, 2008 at 10:10 am: i received an email after i had placed my order with omaha steaks that said i would not receive the twelve free burgers, because i cannot use two promotions at once. they claim that it is clearly stated. i did not see that claim. it should not have gone thru as if i was going to get it, then take it away. i think that is a little shady. just goes to show, too good to be true still holds true.
Mary October 23, 2008 at 11:35 am: Omaha Steaks and I have become penpals but I am not satisfied with the responses I get (yet). I have filed a formal complaint with the Nebraska BBB. I will not be recommending this company to anyone ever again. I have ordered from them in the past for Christmas gifts but will not be doing so in the future.
Jennifer October 23, 2008 at 11:46 am: Well, I guess it didn’t work for me after all! Did anyone else get this email? I’ll still be getting a few burgers but not as great of a deal as I thought. Bummer.

“Thank you for shopping at Omaha Steaks! We appreciate your business and
are confident you will be delighted with your order.

We do show when placing this order, a special offer for a free item was
combined with the $25 reward card. As stated in all promotions for free
items, offers cannot be combined. Your order will ship without the free
item.”
Jaycie October 23, 2008 at 12:50 pm: Crystal,

I just got an email about my Omaha Steak order. You cannot combine a promotional gift certificate with a free offer purchase. This is still a good deal, though. Just not as good as before!The email said that it was shipping without the free burgers. What a bummer! Just thought I’d let you know in case you wanted to update your other readers. Not sure if they had the same issues or not??

~Jaycie
Rebekah October 23, 2008 at 2:57 pm: I thought this worked great. I placed my order, used my credit card to pay for it, received an email confirmation of my order, etc.
Then, within 12 hours, I received an email from Omaha Steaks, stating that they had canceled part of my order(the free burgers part) because they said there was fine print stating that two promotions could not be combined. Regardless of what they say, there was NO such wording on either the gift card code or the free burgers promotions.
OS is canceling orders left and right and causing quite an uproar. Several people have filed complaints, contacted customer service, all to no avail.
I also emailed customer service, but have yet to receive a reply. I’m not happy with them, but don’t expect that they will correct the situation even though they confirmed my order, charged my card, and then proceeded to cancel part of my order without prior warning.
If I didn’t need the inexpensive meat, I would cancel my order completely, just on principle. I’m thinking about doing it anyway! This is such BAD, BAD business!!!
Melissa October 24, 2008 at 9:23 am: This was the reply after complaining:
Thank you for contacting us. We appreciate your interest in Omaha
Steaks and we apologize for any confusion with our special offers.

All Omaha Steaks free item promotions state that they cannot be
combined with any other offer. The Reward Gift Card that you received is a
special promotion offered through Geico and while this Reward Gift Card
did not stipulate that it could not be combined with another offer, the
Omaha Steaks free item promotion did state that it could not be combined
with any other offers. Therefore, the free item was removed.

If we can be of further assistance please contact us via email or by phone
at 1-800-329-6500.
Kristie McNealy October 24, 2008 at 10:56 am: I had the same experience with getting my order canceled. Fortunately, I had a screen shot of the offer I responded to, and all the corresponding emails. I sent those off to Omaha Steaks, and it appears I’ll be getting those burgers after all. You can read about the whole exchange with OS if you click on my name. It goes straight to my blog post about it.

It looks like persistence pays off.
Lydia October 25, 2008 at 8:40 am: That is a great deal! My dad just got some in the mail(I wonder if that’s were he got them).
Lydia October 25, 2008 at 8:43 am: that’s a great deal! My dad just got some in the mail(I wonder if that’s were he got them).
Lydia October 25, 2008 at 8:44 am: That is a great deal! My dad just got some in the mail(I wonder if that’s were he got them).
Lydia October 25, 2008 at 8:45 am: That is a great deal! My dad just got some in the mail(I wonder if that’s were he got them).
Lisa October 29, 2008 at 11:20 am: the deal worked for me but when my box came today it only included the original burgers that i ordered. there was a note attached to the order stating that the additional free burgers could not be combined with the original deal. bummer. so, it wasn’t that great of a deal after all.